The White Rabbit Method logo

Privacy Policy

Last updated: 15 July 2026

1. Overview

The White Rabbit Method™ is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable data protection laws.

2. Information we collect

We collect information you provide through forms: name, email address, phone number (where provided), business details, and the content of your enquiries or intake forms. We also collect payment references and order status information.

3. How we use your information

To respond to your enquiries, process course enrolments, manage service orders, deliver course content, send transactional emails, and improve our services. We do not sell or rent your personal information.

4. Data storage

Your data is stored securely on AWS infrastructure (DynamoDB, Cognito) and is accessible only to authorised administrators. Uploaded documents are stored with non-public URLs.

5. Your rights

You may request access to, correction of, or deletion of your personal information. Contact us at info@thewhiterabbit.co.za to exercise these rights.

6. Cookies

This website uses essential cookies for authentication and session management. We do not use tracking cookies without your consent.

7. Contact

For privacy questions, email info@thewhiterabbit.co.za.